If you are providing a downloadable file to customers who purchased a product, you can choose the file and setup a download link expiration by days or number of downloads in Vendor Control Panel > Manage Products > Delivery Options. Check the box Download a File to see the relevant options.
If you have not uploaded the product file, you can upload it in Vendor Control Panel > File Manager > Product Files. You can upload .zip, .rar, .pdf and .exe files to the system as product files. If you need to upload a file larger than the maximum allowable file size, please contact us and we will handle it for you.
The product file is stored and secured in a folder which public visitors are not allowed to access. Your customers receive a download link after purchasing and the link can be set with an expiration date to further secure the file. If you wish to provide an unlimited download link, you can setup the days and number of downloads to zero in Expiration Limit.